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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominique Johnson

August 28, 2024

5  out of  5
rating by Dominique Johnson
"Professional and easy to talk to. They value every client’s business and help personalize their coverage. I’d recommend this State Farm."
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Lori Carrico

August 26, 2024

5  out of  5
rating by Lori Carrico
"Brandi was wonderful 😊"
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Cleveland Reed

August 22, 2024

5  out of  5
rating by Cleveland Reed
"Good service from the State Farm team in Westland Mi"
We responded:
"Thank you for your support! We appreciate you! "
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dawn schindorff

August 13, 2024

4  out of  5
rating by dawn schindorff
"Gean Chen was a very nice lady who was willing to take the time to explain the homeowners insurance to me. Very nice and professional lady!"
We responded:
"Thank you for your review! Jen is a very valuable member of our team and I can’t wait to tell her about this review. Thank you so much for taking the time to recognize her. Much appreciated. Clay"
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Pink Bubbles & Sparkles

August 10, 2024

4  out of  5
rating by Pink Bubbles & Sparkles
"I have been with Clayton Nissan's State Farm office for about 14 years. Friendly office staff who are pleasant to speak to, and prompt answering questions they may need to look into. Pricing is best when bundling as with any insurance company, Nissan's staff makes things easy to understand. Not constantly shoving promotions at you, but making you aware of them is quite balanced; much appreciated. I take a star away due to State Farm as a Company. Filing a claim with them Is A Headache, Unless basic things like towing, which is a BREEZE. An accident claim with injury, from My Experience years ago, was a lingering mess, when I had the Least Energy to deal with it. There are companies with much more seamless claim processes."
We responded:
"I wanted to take a moment to express my sincerest gratitude for your continued support and loyalty as a long-term customer. Your trust and commitment to our office over the years mean the world to us. We understand that your loyalty is not easily earned, and we are humbled by the fact that you have chosen to stick with us through thick and thin. Thank you for your unwavering support and for being a part of our journey. We look forward to many more years of serving you and exceeding your expectations."
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tony Taylor (DIDDY)

August 9, 2024

5  out of  5
rating by tony Taylor (DIDDY)
"I love clay and his staff"
We responded:
"We love you too! thank you:)"
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audra west

August 9, 2024

5  out of  5
rating by audra west
"Everyone there is wonderful. We've been with the company for State Farm for 12 years."
We responded:
"It has been an absolute pleasure serving you throughout our journey together. Your ongoing support has been instrumental in helping us grow! We look forward to many more years together! "
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Germy

August 7, 2024

5  out of  5
rating by Germy
"Years of quality service!"
We responded:
"Hi Germy, we're thrilled to receive your 5-star review! Thank you for your continued support and for choosing us. We look forward to serving you again soon."
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Natalie Sullivan

August 6, 2024

5  out of  5
rating by Natalie Sullivan
"Brandi was very helpful getting me set up with new car insurance :)"
We responded:
"Natalie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Clay"
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Rusty Merkin

August 3, 2024

5  out of  5
rating by Rusty Merkin
"I've been a client for many years. The staff is always kind , courteous and very helpful. Very knowledgeable and always helping me get the coverage I need at the best possible rate."
We responded:
"Hi Rusty, your 5-star review has made our day! We appreciate your support and are grateful for your kind words. Thank you for choosing us. "
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Jeff Dario

August 2, 2024

5  out of  5
rating by Jeff Dario
"Clay Nissan and his team have provided me excellent service for the past 15+ years. Clay personally helped me get out of a jam when I first signed up for auto insurance. I soon moved all of my insurance needs with them including Auto, Home, and Boat. When one of my daughters moved out and needed auto insurance, she priced all the others and couldn't find anything cheaper! Very satisfied with Clay Nissan and his friendly customer focused team!!"
We responded:
"thank you Jeff! Your review not only puts a smile on our faces but also serves as a testament to the hard work and dedication of our entire team. I will make sure to share your feedback with them, as it will undoubtedly motivate them to continue delivering exceptional service. Clay"
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Shelly Phenix

August 2, 2024

5  out of  5
rating by Shelly Phenix
"Agents are kind and willing to troubleshoot any ongoing issue and give a detail explanation as it pertains to coverage and billing. Thank you."
We responded:
"Dear Shelly, thank you for the amazing 5-star review! Your feedback is invaluable to us, and we're thrilled to know that you had a great experience with our team. Clay"
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Chante Tipton

August 2, 2024

5  out of  5
rating by Chante Tipton
"They are very prompt in finding out issues."
We responded:
"Thank you for the amazing 5-star review! Your feedback means a lot to us and motivates us to keep delivering exceptional experiences."
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robert wise

July 31, 2024

5  out of  5
rating by robert wise
"The best customer service of any insurance company I’ve ever dealt with"
We responded:
"Your kind words and glowing feedback mean the world to us. It is our utmost priority to ensure that every customer receives top-notch service and has a memorable experience. We are delighted to know that we were able to meet and exceed your expectations. "
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Javon Brown

July 31, 2024

5  out of  5
rating by Javon Brown
"I worked with Sydney, who provided outstanding services and a wealth of knowledge about my daughters life policy. I also worked with Portia, who kindly and throughly assisted me with signing all documents needed for the policy. I would highly recommend this agency."
We responded:
"thank you for the wonderful 5-star review. We are thrilled to know that our employees made such a positive impact on your experience with us. We will make sure to share your kind words with our employees. Clay "
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Skip CDL

July 31, 2024

5  out of  5
rating by Skip CDL
"Brandi is very good"
We responded:
"We agree! Thank you for the feedback. :)"
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Thelma Maahs

July 31, 2024

5  out of  5
rating by Thelma Maahs
"All my questions were answered and the agent was so very helpful great service."
We responded:
"Thank you for the feedback. :) "
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Nikeesha Jenkins

July 31, 2024

5  out of  5
rating by Nikeesha Jenkins
"My experience with State Farm is been good I have there Rental insurance I just started with the Auto Insurance the experience with switching was a good experience Brandy was so patient and understanding when I first was trying to switch since December 28 2023 now I finally did it. Thank you Brandy for all you do."
We responded:
"We appreciate your business and thank you for your 5-star review!"
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Leroy James

July 31, 2024

5  out of  5
rating by Leroy James
"Great service"
We responded:
"thank you!"
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Tiana Howard'Johnson

July 30, 2024

5  out of  5
rating by Tiana Howard'Johnson
"Brandi is my all-time favorite agent ,she's there to listen she's there to support ,she's there to make sure that before me and her hang up the phone that I am well satisfied and protected and she makes sure that I get the best service there's never no delays she's always jolly on the spot. She also takes the time out to listen she's very patient and kind and respectful and we need more people like her in the world thank you Brandi 💜💜until next time."
We responded:
"Thank you for your excellent review! Much appreciated. "
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Chester Hastings

July 30, 2024

5  out of  5
rating by Chester Hastings
"Friendly people. Very, very helpful."
We responded:
"Thank you! "
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Thomas Phelps

July 29, 2024

5  out of  5
rating by Thomas Phelps
"Brandi Hastings at Clayton Insurance in Westland was awesome this is the first review that I actually understood my policy's my life and renters insurance she even took the time to come outside to read my odometer no one has done that before.that little attention to detail means a lot to me. I actually understand My policy's."
We responded:
"So happy to hear Brandi provided you with great service! I will definitely let her know about your kind remarks. :) "
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Katie Malas

July 26, 2024

5  out of  5
rating by Katie Malas
"Portia was very helpful! Always a painless experience"
We responded:
"Excellent to hear! Thank you for the 5 star review and we look forward to working with you again soon."
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Naomi Burbidge

July 25, 2024

5  out of  5
rating by Naomi Burbidge
"Brandi was the best! I feel so lucky to have been helped by her. Customer service was awesome."
We responded:
"We feel lucky to have her on our team as well!! "
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Prince TONY

July 18, 2024

5  out of  5
rating by Prince TONY
"Porsha did a wonderful job helping me, she has great customer service and works with you to satisfy your needs!"
We responded:
"Thank you for your support! And we will certainly recognize Portia at our next team meeting! :) "